300 Seconds: Listen

Since today is “Get to Know Your Customer Day” take 5 minutes to listen to your customers today. If you can’t allow that much time per customer, just give them as much time as you can.

Look them in the eye, smile, and listen.

You have a reason to smile. They’re shopping at your bookstore.

Beth Golay

Beth is a reader, writer, marketer and Books & Whatnot founder. Even though she knows better, she's a sucker for a good book cover and will positively swoon if a book is set in appropriate type. @BethGolay