300 Seconds: Special Orders Don’t Upset Us

This time of year, more than ever, it’s important that everyone at the store knows how long it will take to special order a book for a customer. Spend a few minutes today figuring out the last day you can take a special order from each of your regular suppliers. Check how long shipping will take (the USPS has a handy tool for that, for example) and calculate the last day you can ship a book to arrive before the 25th.

Then type up the dates and post them at the register. Booksellers and customers alike will be happy for the reassurance.

David Enyeart

David Enyeart has been a bookseller in Minnesota for the past ten years. He likes to read crime novels, popular history, and anything about Communism.