Q&D Results: Nametags

Last week in the Quick & Dirty survey, I came back around to this question: Do the employees at your store wear nametags?

  • 41% of respondents said YES
  • 41% of respondents said NO
  • 18% said YES and NO

Several of the responses include comments, a few of which I’ve included here:

Yes! We do wear nametags. We didn’t always, but we found that it helps identify us as employees since we don’t wear uniforms. Especially around Christmas when there are lots of people asking for help it makes it easier for them to quickly identify staff members. 

I have nine stores. Some do, but most don’t. Two out of nine do. I’ve tried to require them to, but always get a lame reason why they don’t want to. Ladies feel it somehow makes them “vulnerable” if a male customer knows their name.

Yes. Unless we forget. But yes.

No, we do not wear nametags. We don’t have a dress code and it is super laid back. I believe this is great for our regulars who know the workers, but for a new employee and new customers it isn’t.

We have them but only wear them during special events.

No, although I think we should!

No, I’ve talked about name tags off and on over the years and they have threatened with rebellion every time.

Indeed, we wear nametags. Mine is festooned with book-related buttons proclaiming my love for YA and all things Indie. My teenage daughter who works here too has hers covered in buttons for “Supernatural,” in addition to “Keeping YA Weird.”  Now, if I could just stop getting mine caught in the stacks of books I carry around, I’d be all set 😉

I WISH. I beg, harangue, ooze persuasion, yell, jump up and down, and throw lanyards. *I* do, but I have the devil’s own time getting the rest to do it. (Actually, a few do, intermittently.) DRIVES ME CRAZY.

Yes. We didn’t for most of our nearly 60 year history, but we started about 2 years ago. I was afraid I’d get pushback from the staff, but they actually love them. Customers also find it easier to immediately be able to tell, yes, this person works here.

No nametags for us. When I first started, our pictures were on our staff picks, but that’s been a few years.

Beth Golay

Beth is a reader, writer, marketer and Books & Whatnot founder. Even though she knows better, she's a sucker for a good book cover and will positively swoon if a book is set in appropriate type. @BethGolay